Privacy Policy

1. Introduction

At OooVre Inc. (“OooVre”, “we”, “us”, or “our”), accessible via ooovre.com, we are committed to protecting and respecting your privacy. Your trust is essential to us, and we are dedicated to processing your personal data responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of our website, ooovre.com, and to any personal data processed through its operation, including when you access, browse, register, make a transaction, contact us, or otherwise engage with our services. OooVre Inc., as the data controller, determines the purposes and means of processing your personal data. For questions about this policy or how we manage data, you may contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a) Usage Data
This includes data regarding your interactions with our website, such as IP address, browser type, pages visited, time spent on the site, referring URLs, and other diagnostic data derived from web activity.

b) Account Data
Information you provide when creating an account or submitting forms, including full name, physical address, email address, and phone number.

c) Profile Data
This includes your product preferences, purchase history, browsing behavior, feedback, and user-defined settings.

d) Communication Data
Details of your correspondence with us including emails, support tickets, live chats, and messages submitted via contact forms or feedback tools.

e) Technical Data
Device identifiers, operating system type and version, application version, screen resolution, and system configuration details collected through automated means.

f) Transaction Data
Details of products and services purchased, billing addresses, shipping information, payment confirmations, and related financial metadata (not including cardholder numbers or CVV codes, which are securely handled by third-party processors).

g) Preference Data
Your communications preferences, marketing consent choices, opt-in records, and product or service interests indicated through interaction with our services or promotional emails.

4. Legal Bases for Processing

We rely on the following legal bases under GDPR for processing your personal data:

– Contractual Necessity: To fulfill obligations arising from contracts with you (e.g., to process purchases or manage account access).
– Legitimate Interests: For purposes including ensuring the security of our website, analyzing usage trends, improving services, and preventing fraud, provided such interests are not overridden by your rights.
– Consent: Where required, we obtain your explicit consent to process specific data elements (e.g., marketing communications, non-essential cookies).
– Legal Obligation: To comply with legal and regulatory requirements, including tax, accounting, and audit disclosures.

Under the CCPA, certain rights and obligations apply specifically to California residents. We ensure additional compliance mechanisms to meet those requirements, including opt-out provisions for the sale of personal data (note: OooVre does not sell user data as defined by the CCPA).

5. Your Rights

Under GDPR and CCPA (as applicable), you have the following rights regarding your personal data:

– Right of Access: Obtain confirmation of whether we process your data and receive a copy of such data.
– Right to Rectification: Correct inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data under certain circumstances (e.g., where processing is no longer necessary).
– Right to Restriction: Request limitation of processing where the accuracy or legality of processing is disputed.
– Right to Data Portability: Obtain a machine-readable copy of your data and transmit it to another provider where technically feasible.
– Right to Object: Object to processing based on legitimate interest or for direct marketing purposes.

To exercise any of the above rights, please email [email protected] with your request. We may need to verify your identity before responding.

6. Security Measures

We implement appropriate technical and organizational controls to protect personal data, including:

– Encryption of data in transit and at rest
– Secure access control and authentication mechanisms
– Periodic backups and data recovery procedures
– Ongoing training and awareness for staff handling personal data

While no system is fully immune from risk, we regularly audit and upgrade our protocols to maintain industry-standard safeguards.

7. International Data Transfers

We may process your personal data in countries outside the European Economic Area (EEA), including transfer to service providers or affiliates. Where such transfers occur, we rely on appropriate safeguards under GDPR, such as Standard Contractual Clauses approved by the European Commission, or where applicable, certification under approved frameworks ensuring an adequate level of data protection.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with applicable legal, accounting, or reporting requirements. For example:

– Account and Profile Data: Retained for as long as you maintain an active account
– Transaction Data: Retained for a minimum of six (6) years for tax and regulatory reasons
– Communication Data: Retained for three (3) years post-interaction
– Usage and Technical Data: Retained for up to twelve (12) months for analytics and auditing
– Preference Data: Retained until you withdraw consent or update your settings

Upon expiry of the respective retention periods, data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar technologies to enhance user experience and functionality on ooovre.com. Our cookies fall into the following categories:

– Essential Cookies: Necessary for core website functionality, such as access to secure areas
– Functional Cookies: Enhance usability by remembering preferences and device configurations
– Analytics Cookies: Gather anonymized data to analyze how users interact with our site (e.g., via Google Analytics)
– Performance Cookies: Track site performance to identify loading issues, crashes, or service bottlenecks

These cookies may be set by us or third-party providers whose services we utilize.

10. Cookie Management

You can manage your cookie preferences directly through our cookie consent banner upon initial visit and by updating preferences at any time via your browser settings. Depending on your region, you may access a Cookie Settings panel to withdraw or modify consent at any time, ensuring full compliance with GDPR and CCPA requirements. Disabling certain cookies may affect the functionality of ooovre.com.

11. Protection of Children

Our website and services are not intended for, nor do we knowingly collect personal data from, children under the age of 13. If we become aware that we have unintentionally gathered information from a child without appropriate parental consent, the data will be deleted promptly. If you believe a child has provided us data, please contact us at [email protected].

12. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or business developments. Material changes will be communicated by posting a revised policy on ooovre.com, accompanied by reasonable notice where legally required. We encourage users to review this page periodically for the latest information.

13. Contact Information

For questions, concerns, or to exercise your data rights in relation to this Privacy Policy, please contact:
Email: [email protected]
Website: https://www.ooovre.com

OooVre is fully committed to upholding the highest standards of data privacy and complying with all applicable data protection regulations, including GDPR and CCPA. Your trust is of paramount importance to us. Please contact us at any time to address your privacy-related concerns.